Empirical Path consultants established social media measurement for a major research university. Tied Scout Labs mention and sentiment data to Google Analytics visitation, engagement, and conversion data to reveal the entire consideration funnel for the social media audience. Established campaign processes and tools to more completely track both time-bound and ongoing messaging efforts and distinguish the impact of both "purposeful" and "organic" social media. Created metrics and reporting to allow re-allocation of staff time to the highest impact social media topics and channels. Read the full case study.
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