Web Analytics

Web traffic analysis — using Google Analytics, Webtrends, Yahoo! Web Analytics, Adobe SiteCatalyst powered by Omniture, and other top web analytics software — social media analytics, and split testing help us prove what's working with your digital marketing and fix what's not.  Keep reading for our web analytics services and case studies on our approach to digital measurement.  Then contact us to measure and optimize your website.

Web Analytics Audit

For a flat fee, Empirical Path audits web analytics software implementations to ensure that every visitor behavior is captured accurately.  Even the best data-driven recommendations won't help, if decision-makers don't trust that web analytics data is accurate, and even the best software doesn't track everything an organization needs to know out of the box. 

Read about one client's eye-opening audit and the reporting enhancements it inspiredOr contact us to learn how we ensure you are making decisions using reliable data with each step in an Audit and Advanced Audit:

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Conversion Optimization

Empirical Path runs split tests to improve the conversion power of key landing, product, registration, and shopping cart pages. Using Google's free Website Optimizer or premium tools, we design, manage and interpret experiments to test variations on web page composition.

These experiments compare user response to alternate versions of offers, layouts, copy, photos, and colors. Depending on visitation and the number of test elements, we recommend the appropriate design: A/B split testing, fractional factorial, or full factorial.

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Client: Business News

Empirical Path consultants audited the Google Analytics implementation of a financial and technology news publisher to enhance how visitor behavior was captured and communicated to decision-makers.  Tested a dozen website goals to ensure that conversions were tracked and recommended Events and URL query parameters to fix untracked goals.  Designed a campaign tagging approach to allow deeper analysis of company-initiated efforts and separation from user-generated referrals.  Launched regular narrative to interpret and recommend ways to improve website results.  Read the full case study.

Client: Entertainment

Empirical Path consultants replaced a costly Coremetrics installation with free Google Analytics software for a media and entertainment company.  Inaugurated mobile device, video, and Rich Internet Application measurement.  Established and reported usage by visitor segments based on registration status.  Refined ecommerce reporting using advanced filters to better track product categories and link sales to marketing campaigns.  Employed the Google Analytics API to pair web analytics data with legacy data sources for custom reporting.  Read the full case study.

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Empirical Path was founded in 2002 by Peter Howley, a seasoned consultant, strategist, and manager.  Howley has advised diverse organizations -- from household names to startups -- in mediafinanceretailnot-for-profit, and government.

Howley developed Empirical Path’s data-driven approach while at strategy consultancy Bain & Company and in the MBA Program at Harvard Business School.  He started the Business Research and Analysis practice at social marketing firm Noral Group International.

Howley led market research and web analytics at washingtonpost.com, then headed the advertising effectiveness product line at the internet's largest ad network.  He has earned Omniture and Google Analytics certifications.

Contact Peter Howley at (505) 856-6131 or via email.

 

Empirical Path's Web Analytics Practice is led by Jim Snyder, a veteran of web publishing and technology and a certified Google Analytics expert.  Snyder has led numerous implementation, configuration, and analysis projects for content sites and marketers from Silicon Alley to Silicon Valley.

Snyder built his deep experience in web analytics, content, and marketing in development and measurement roles with Weather.com, Yale University, and Georgia Tech.  He began his web publishing career as part of the launch team for CNN.com.

Snyder's technical skills include SQL, SPSS, Oracle, SQL Server, PHP, and Java.  He also holds an MBA from the Georgia Tech College of Management.

Contact Jim Snyder at (203) 804-4509 or via email.