Web Analytics

Web traffic analysis — using Omniture SiteCatalyst, Webtrends, Google Analytics, and other software — competitive benchmarking, and split testing help Empirical Path prove what's working and fix what's not.  Keep reading for services and project capsules that illustrate our approach to web analytics, and contact us to discuss how you can measure and optimize your website.

Project Capsule: Parenting Community


Empirical Path consultants synthesized web analytics, ad server, and CRM data in daily "war room" reports for the top parenting community website.  Interviewed executives to understand business drivers and craft Key Performance Indicators. Drafted daily, weekly, monthly, and quarterly reports on results and variance from prior periods.  Created the first-ever detailed forecast of site usage and advertising sales as a baseline.  Configured Omniture SiteCatalyst, DART for Publishers, and Salesforce.com to automate outputs needed for synthesized reports.  Read the full case study.

Project Capsule: Entertainment Company


Empirical Path consultants replaced a paid Coremetrics installation with free Google Analytics software for a media and entertainment company.  Inaugurated mobile device, video, and Rich Internet Application measurement.  Established and reported usage by visitor segments based on registration status.  Refined ecommerce reporting using advanced filters to better track product categories and link sales to marketing campaigns.  Employed the Google Analytics API to pair web analytics data with legacy data sources for custom reporting.

Web Analytics Audit

Empirical Path audits web analytics software implementations to ensure that every type of visitor behavior is captured accurately.  Even the best data-driven recommendations won't see the light of day if decision-makers don't trust that web analytics data is accurate, and even the best software doesn't track everything an organization needs to know out of the box. 

Read about one client's eye-opening audit and the reporting enhancements it inspiredOr contact us to learn how we ensure you are making decisions using reliable data with each step in an Audit and Advanced Audit:

Read more...

Project Capsule: Research University


Empirical Path consultants designed and executed an A/B split test using Google Website Optimizer for a major research university to encourage visitors to register and pay for courses online.  Analyzed Google Analytics Conversion Funnel to diagnose the initial PPC landing page as the best opportunity to boost conversions.  Recommended new copy, placement, and appearance for the key call-to-action on that page.  Proved a nearly 300% increase in click-through rate to the course search page by splitting traffic between the original and revised landing pages.  Read the full case study.

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Empirical Path's Market Research Practice is led by Peter Howley, a seasoned consultant, entrepreneur, and manager.  Howley has advised diverse companies, from household names to startups, in publishing, television, not-for-profit, and technology.

Howley developed Empirical Path’s data-driven approach at Bain & Company and Harvard Business School.  He started the Research and Analysis practice at Washington, DC social marketing agency Noral Group International.

Howley led alliance development and market research at washingtonpost.com and Newsweek.com, then headed marketing effectiveness products at the largest online ad network.

Contact Peter Howley at (505) 856-6131 or via email.

Empirical Path's Web Analytics Practice is led by Jim Snyder, a veteran of web publishing and technology.  A certified Google Analytics expert, Snyder has led implementation, configuration, and analysis projects for publishers and marketers in Silicon Alley and Silicon Valley.

Snyder built his deep experience in web analytics, content, and marketing in production and research roles with Weather.com, Yale University, and Georgia Tech; he also holds an MBA from the Georgia Tech College of Management.

Snyder began his web publishing career as part of the launch team for CNN.com.  His technical skills include SQL, SPSS, Oracle, SQL Server, PHP, and Java.

Contact Jim Snyder at (203) 804-4509 or via email.