Empirical Path consultants conceived and delivered a study to benchmark peers and learn best practices for a vertical content and community website. Interviewed client executives to understand key levers and blind spots in advertising operations and pricing decisions. Designed invitation, online questionnaire, and incentives to assure participants convenience and anonymity. Analyzed feedback to reveal natural segments in the market and results within each. Wrote detailed report to identify variations from best practices in client processes, policies, and metrics.
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